Support Center
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General Support
Get help with games, accounts, and technical issues
Billing & Payments
Questions about purchases, refunds, and subscriptions
Game Development
Support for our development tools and services
Community Issues
Report inappropriate behavior or community concerns
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Contact Form
Contact Information
support@gecogames.com
Phone
+260 123 456 789
Address
Lusaka, Zambia
Hours
24/7 Support Available
Support Our Mission
Help us create amazing games and experiences
Donation Tiers
Supporter
K50- Thank you message
- Community badge
Contributor
K100- All Supporter benefits
- Early game access
- Discord role
Champion
K250- All Contributor benefits
- Exclusive content
- Monthly newsletter
Legend
K500- All Champion benefits
- Direct developer contact
- Beta testing access
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Frequently Asked Questions
Quick answers to common questions
How do I reset my password?
Go to the login page and click 'Forgot Password'. Enter your email and follow the instructions sent to you.
Can I get a refund for my purchase?
Yes, we offer refunds within 14 days of purchase if you haven't played more than 2 hours.
How do I report a bug?
Use our contact form below with 'Bug Report' as the subject, or email us directly at bugs@gecogames.com
Do you offer student discounts?
Yes! Students get 20% off all our educational content. Contact us with your student ID for verification.